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Frequently Asked Questions

  • Can I change my order once it has been placed?
  • Unfortunately no, all orders are final once placed.
  • Do you accept returns or exchanges?
  •  Please see our refund policy.
  • Do you ship internationally? 
  • Yes, we ship anywhere HempHera is needed. 
  • Do your products contain THC?
  • Some of our products are FULL Spectrum and do contain the legal Hemp limits of THC – 0.03%  or less. BROAD Spectrum is our THC free products, but are not made from isolate. We would never encourage cramming rocks into your precious pores. 
  • Is HempHera safe for children?
  • Yes, unless a product specifically says to consult a doctor first or avoid during pregnancy, etc – it is 100% safe for children. We are a phyto (plant) based hemp skincare  company – we use natural and non toxic ingredients in every product & a whole lot of love!
  • How often do you restock?
  •  Currently we are restocking weekly, unless it is a limited edition or special product.
  • How do I find restock information?
  • To keep up with restock info, new products, specials, and other information, always follow us on social media. We make announcements there first!